Privacy Notice
Introduction
This Privacy Notice describes how N1bet collects, uses, stores and discloses your personal data in connection with the N1bet gambling platform (the Website and related services). It applies to all users, visitors and account holders, in jurisdictions where the provision of our services is lawful. N1bet acts as the data controller for the personal data described in this Notice and applies data protection laws relevant to our operations.
What personal data we collect
- Account data: name, date of birth, username, email address, postal address, phone number, and encrypted authentication credentials.
- Verification data: government-issued identification, proof of address, and other documentation required for identity verification, age checks, and regulatory compliance.
- Payment data: deposit and withdrawal history, transaction identifiers, and limited payment details (for example, the last four digits of a card and the issuing financial institution).
- Gaming data: account balances, bets placed, wagers, bonuses awarded and redeemed, winnings and loss history, and activity related to promotions.
- Device and usage data: IP address, approximate location, browser type and version, operating system, device type, language, and records of site interactions and pages viewed.
- Marketing data: consent status for direct marketing, communication preferences, and engagement with campaigns and promotions.
- Special categories and AML data: data necessary for fraud prevention, anti-money laundering controls, and responsible gambling measures, including information generated during verification and monitoring processes.
- Data from third parties: information from identity verification providers, payment processors, and analytics or marketing partners as necessary to provide services and comply with legal obligations.
- Cookies and similar technologies: cookie identifiers and related usage information collected through the Website and related services.
How we use personal data
We process personal data for the purposes described below, based on contractual necessity, legitimate interests, consent where applicable, and legal obligations.
- To provide, operate and maintain the services: create and manage accounts, grant access to services, facilitate gaming activities, process payments, notify users of changes, and improve features.
- To verify identity and comply with regulatory requirements: perform Know Your Customer checks, age verification, self‑exclusion, and monitoring for responsible gambling.
- To protect security and integrity: monitor and safeguard networks, data, and systems against unauthorized access and fraud.
- To process payments and manage finances: execute and reconcile deposits and withdrawals, and maintain audit trails.
- To communicate and support users: respond to inquiries, provide customer support, and maintain service quality.
- To tailor and improve services: analyze usage, support marketing activities, and deliver relevant promotions within permitted bounds.
Automated processing and profiling
We employ automated systems to detect unusual or potentially fraudulent activity and to identify risk indicators. Final decisions concerning the user experience or actions affecting a user account are made by a human reviewer where required. Profiling is used to segment users for service delivery and promotions, but critical decisions with legal or substantial impact are reviewed by authorized personnel before implementation.
Sharing personal data
- With group entities: data may be shared within the N1bet group where necessary to operate and secure the Website, provide customer support, and meet legal and regulatory requirements.
- With service providers: we engage hosting, IT and security services, payment processors, KYC/AML providers, fraud prevention partners,Marketing and analytics services, and game/content providers. These processors operate under contractual arrangements that require appropriate safeguards for personal data.
- In connection with legal obligations: we may disclose data to comply with applicable laws, respond to lawful requests, or enforce our terms and protect rights and safety.
International transfers
Where necessary, we transfer your data to jurisdictions outside your residence. Where such transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws, which may include standard contractual clauses or other recognized transfer mechanisms, to ensure an adequate level of protection for your data.
Data retention
We retain personal data for as long as necessary to fulfil the purposes described in this Notice and to comply with legal and regulatory obligations. In general, account data and related records are retained for up to six years after account termination or the end of the contractual relationship, unless a longer retention period is required by law.
Security of data
We implement reasonable technical and organizational measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. This includes access controls, encryption of data in transit, secure storage practices, regular security assessments, and staff training. Access to data is limited to personnel with a legitimate business need to process it and who are bound by confidentiality obligations.
Your rights
You have rights under applicable data protection laws, including the right to:
- Access copies of your personal data.
- Rectify inaccurate or incomplete data.
- Erase data, subject to legal obligations and legitimate interests.
- Restrict processing and object to processing, where legally permissible.
- Data portability in a structured, machine‑readable format.
- Withdraw consent where processing is based on consent.
- Raise concerns with a supervisory authority if you believe we have not complied with applicable laws.
To exercise these rights, contact our designated privacy contact at [email protected]. We will respond within the timeframes required by applicable law.
Cookies and tracking
We use cookies and similar technologies to enhance security, analyze site usage, and customize your experience. You may manage your cookie preferences through on‑site controls. Details of our cookie practices are described in our Cookies Policy and may be updated from time to time.
Children and minors
We do not knowingly collect personal data from individuals who have not reached the applicable minimum gambling age. If we become aware of data relating to a minor, we will take steps to restrict processing and remove the data as required by law.
Changes to this Privacy Notice
We may update this Privacy Notice. We will notify users of material changes in a manner consistent with legal and regulatory requirements. Continued use of the Website after changes constitutes acceptance of the updated notice.
Contact us
If you have questions about this Privacy Notice or our privacy practices, please contact: [email protected]